Standard items are usually shipped within 1 to 2 working days after receipt of payment. They are shipped via DHL Express with a tracking number and delivered without signature. Packages can also be shipped via Swiss Express and delivered against signature. Please note that this method of delivery incurs an additional charge.
Whatever art of delivery is chosen, we send you a link to follow the delivery of your parcel online.
Shipping costs include preparation and packaging costs as well as postage. Your package is shipped at your own risk, but special attention is paid to fragile items.
The dimensions of the boxes are appropriate and your items are properly protected.
Terms of delivery
|Shipping costs in Switzerland|
|Net value of goods up to CHF 449.00||11.90|
|Net value of goods as from CHF 450.00||franco|
| Delivery on pallet||79.80|
|Swiss Express Same Day1||139.00|
|Courier Service||Contact Us|
Control of goodsFor all purchases on shop.alco.ch, Alco grants an optional right of return valid 8 (height) days. The customer shall check the goods upon receipt. As soon as they are discovered, defects must be reported to Alco in writing (electronically or in paper form) but not later that 8 (height) days after receipt of goods. After notification of defects and prior written acceptance by Alco, the defective goods must be returned to the contact address as per Section 9.6 with the acceptance form supplied by Alco.